Novant Health UVA Haymarket Medical Center at 15225 Heathcote Boulevard in Haymarket, Virginia

Customer Reviews about Novant Health UVA Haymarket Medical Center

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  We recently had a baby, C-Section, and decided on Haymarket hospital to have this done. I am very happy we chose this facility!! The doctors that did the procedure were fantastic! Very helpful and patient answering all my questions prior to the procedure as well as being very attentive post procedure. The nursing staff in labor and delivery were wonderful!! They were so attentive for my spouse as well as my son. I could not be more pleased with this experience. I highly recommend anyone having a child to deliver here.
  September 09, 2017

  by Rascal Hoveround
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  Went into the ER at 2pm w my 5yo son, who was having an asthma attack. I informed the staff of the meds given at home , along with his health history. Haymarket performed a chest Xray, and he was diagnosed w pneumonia and a double ear infection. He was Never given oxygen in the ER despite feeling short of breath and having an ASTHMA attack. He was only treated w Albuterol TWICE while in the hospital ~(We were there FROM 2PM-2AM). His condition deteriorated while at Haymarket. By 2AM he complained of "not being able to breath" , and they refused to give him any medications to help. I had to ASK for them to put him on OXYGEN! A pediatric MD was NOT in the hospital. The respiratory therapist said I should have him transferred out to Children's. At 2AM I had an ambulance called and transferred him out as suggested. The INOVA ambulance team that showed up(and saved his life) immediately put him on CONTINUOUS Albuterol therapy and OXYGEN~ which I had been begging for, for hours (he stayed in the PICU on Albuterol therapy for 2 days)!!! Then he was transferred to a regular unit, where he was monitored for a day before being sent home. Haymarket Docs, RT, and nurses had no idea how to treat an Asthma pt, OR a pediatric pt. They couldn't even find a pediatric nasal cannula or oxygen mask when they finally decided to use one!!! Staff admitted not being set up for pediatrics! In addition, he was never given a pillow, blanket or asked if he was hungry in the ER. He was in the ER from 2pm -11pm, and he's 5!! Unqualified staff AND no personal touch. No one was ever rude or nasty, but this was truly an emergent situation! An ER should be able to treat Asthma and turn on OXYGEN! He ended up on a PICU because they refused to give him Albuterol and oxygen which he got from INOVA Children's Hospital immediately. INOVA also stated he did NOT have an EAR INFECTION or PNEUMONIA!
  December 06, 2016

  by Jenny Maginel

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